Returns & Refunds
We want you to be happy with your NestDrive purchase. If there is a problem with your order, please contact us and we'll do our best to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return, the item should be unused and in its original condition and packaging.
Please contact us before sending anything back so we can provide the correct return instructions.
Damaged or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible. Include your order number and, if possible, photos of the item so we can help resolve the issue.
Refunds
Once your return is received and inspected, we will let you know whether your refund has been approved.
Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.
Return Shipping
Unless the item is defective, damaged, or incorrect, return shipping costs may be the customer's responsibility.
Need Help?
If you have questions about a return or refund, please contact us through our Contact Us page and include your order number.